Click & Collect orders can be collected free of charge from our store in Grafton Street, Dublin, only by persons over the age of 18. Please allow some time for your order to be prepared before you arrive for collection – you'll receive a notification once it's ready, usually within up to a few business hours from placing the order. Please note that all orders collected from the store are subject to VAT, even for non-EU citizens.

Our store is located in Dublin city centre – 119 Grafton Street, Dublin 2 (D02 E620). Please see our location and current opening hours here.

By default, an Order placed for in-store collection is kept for a minimum of 60 days from the day we notify you that it's ready for collection. If you need more time to visit us and collect it, we encourage you to get in touch and let us know – otherwise, Orders that are unclaimed within this period may be cancelled and refunded, while the items in question may no longer be available to re-order.

All orders shipped within Ireland are subject to the applicable VAT rate (23% on most of our selection). The displayed prices will include VAT if you are browsing from within the EU. If you browse from outside the EU, you may see tax-exclusive pricing at first – VAT will then be added at checkout.

Orders within Co. Dublin are delivered on our behalf by Xpect couriers.

Orders placed by 12pm (Monday–Friday) can be delivered that same evening by 9pm. Orders placed after 12pm or on weekends/holidays will be processed for shipping and delivery on the following working day. Available only for delivery addresses within Co. Dublin.

All orders shipped within Ireland are subject to the applicable VAT rate (23% on most of our selection). The displayed prices will include VAT if you are browsing from within the EU. If you browse from outside the EU, you may see tax-exclusive pricing at first – VAT will then be added at checkout.

Orders within Ireland (excl. Northern Ireland), to counties other than Co Dublin, can be shipped with An Post Express Post, or UPS Standard service.

In both cases, we'd expect the order to arrive on the following working day (if placed before 12pm). However, we can't fully guarantee this, so we'd advise to allow extra time in case of any delays with the post or couriers.

All orders shipped within Northern Ireland are subject to the applicable VAT rate (23% on most of our selection) – this is because of Northern Ireland's special status post-Brexit, where NI remains aligned with the EU VAT rules. If you browse from within Northern Ireland, you may see tax-exclusive pricing at first, as you'll be indentified as a UK visitor – VAT will then be added at checkout, once the NI delivery address is typed in.

Orders within Northern Ireland can be shipped with UPS Standard service.

Transit time is typically ~3 working days.

Due to recent changes in export requirements, we are currently unable to offer delivery methods shipping to Great Britain.

All orders shipped within the European Union are subject to the applicable VAT rate (23% on most of our selection). The displayed prices would include VAT if you are browsing from the EU, or would exclude VAT if you are browsing from outside the European Union (in which case, it'll be added at checkout).

Please note that these fees don't account for any additional taxes/duties that may be applied by the relevant authorities in the destination country (which will have to be covered by the recipient), or seizures by customs authorities. Since the rules vary in each country, we're unable to offer meaningful advice, or accept any liability – we advise you to contact the relevant local authorities to find out what restrictions may be applicable in your country. However, we will prepare and label your package in such a way to minimise the risk of extra charges or seizures where possible.

The choice of delivery methods will depend on the contents of your order. If your order is small enough, and doesn't contain any liquid products (e.g. whiskey/spirits), you'll be able to choose between International Registered Post and UPS Standard service. If the order contains any liquid products, these cannot be shipped by post – as such, the only option will be the UPS service.

International Registered Post – EU/EEA

Dry goods only, transit time depends on the destination country. In Western Europe, we'd expect the delivery to arrive within 1–2 weeks, while countries further away from Ireland may take 2–4 weeks. 

UPS Standard – EU/EEA

Dry and liquid goods, see estimated transit times for your destination below. In deliveries with UPS, there are flat shipping fees, regardless of the order size/weight – for select countries, orders over a certain threshold will see the delivery charges waived, as indicated below.

All orders shipped within the USA are eligible for tax-free pricing across our entire range of products. The displayed prices will exclude VAT (sales tax) if you are browsing from outside the EU, otherwise VAT will be removed at checkout, once a US address is provided for delivery.

Please note that these fees don't account for any additional taxes/duties that may be applied by the customs authorities on the American side (which will have to be covered by the recipient), or otherwise any limts or restrictions on items imported from Ireland. However, we will prepare and label your package in such a way to minimise the risk of extra charges or seizures where possible. Based on feedback from our US customers and our own experience, we're happy to confirm we're very successful at this – we've been serving American customers nearly every day for a number of years, and we're yet to encounter a case where the delivery was held up for any customs-related reason, even with traditionally "problematic" goods (like Cuban cigars) being involved.

The choice of delivery methods will depend on the contents of your order. If your order is small enough, and doesn't contain any liquid products (e.g. whiskey/spirits), you'll be able to choose between International Registered Post and UPS Express service. If the order contains any liquid products, these cannot be shipped by post – as such, the only option will be the UPS service.

International Registered Post – USA

Dry goods only, typical transit time: 1–2 weeks

UPS Express Service – USA

Dry and liquid goods, typical transit time: under 1 week

All orders shipped within Canada are eligible for tax-free pricing across our entire range of products. The displayed prices will exclude VAT (sales tax) if you are browsing from outside the EU, otherwise VAT will be removed at checkout, once a Canadian address is provided for delivery.

Please note that these fees don't account for any additional taxes/duties that may be applied by the customs authorities on the Canadian side (which will have to be covered by the recipient), or otherwise any limts or restrictions on items imported from Ireland.

In our experience, Canadian customs are rather strict, and the likelihood of substantial extra customs charges is high – depending on the item, Candian customs may charge duty rates in excess of 100% of the value of the product. We would strongly advise to seek advice from the relevant authorities to establish the extent of the potential extra charges in your particular situation.

The choice of delivery methods will depend on the contents of your order. If your order is small enough, and doesn't contain any liquid products (e.g. whiskey/spirits), you'll be able to choose between International Registered Post and UPS Express service. If the order contains any liquid products, these cannot be shipped by post – as such, the only option will be the UPS service.

International Registered Post – Canada

Dry goods only, typical transit time: 1–2 weeks

UPS Express Service – Canada

Dry and liquid goods, typical transit time: under 1 week

All orders shipped within Australia are eligible for tax-free pricing across our entire range of products. The displayed prices will exclude VAT (sales tax) if you are browsing from outside the EU, otherwise VAT will be removed at checkout, once an Australian address is provided for delivery.

Please note that these fees don't account for any additional taxes/duties that may be applied by the customs authorities on the Australian side (which will have to be covered by the recipient), or otherwise any limts or restrictions on items imported from Ireland.

In our experience, Australian customs are rather strict, and the likelihood of extra customs charges or seizures is high. We would strongly advise to seek advice from the relevant authorities to establish the extent of the potential extra charges in your particular situation.

The choice of delivery methods will depend on the contents of your order. If your order is small enough, and doesn't contain any liquid products (e.g. whiskey/spirits), you'll be able to choose between International Registered Post and UPS Express service. If the order contains any liquid products, these cannot be shipped by post – as such, the only option will be the UPS service.

International Registered Post – Australia

Dry goods only, typical transit time: 4–5 weeks

UPS Express Service – Australia

Dry and liquid goods, typical transit time: ~1 week

All orders shipped outside of the EU are eligible for tax-free pricing across our entire range of products. The displayed prices will exclude VAT (sales tax) if you are browsing from outside the EU, otherwise VAT will be removed at checkout, once a non-EU address is provided for delivery.

Please note that these fees don't account for any additional taxes/duties that may be applied by the customs authorities in the destination country (which will have to be covered by the recipient), or otherwise any limts or restrictions on items imported from Ireland.

We strongly advise to contact the customs authorities in the destination country for advice, in order to avoid unpleasant surprises.

The choice of delivery methods will depend on the contents of your order. If your order is small enough, and doesn't contain any liquid products (e.g. whiskey/spirits), you'll be able to choose between International Registered Post and UPS Express service. If the order contains any liquid products, these cannot be shipped by post – as such, the only option will be the UPS service.

International Registered Post – Rest of the World

Dry goods only, typical transit time: 4–5 weeks, but may vary depending on the exact destination

UPS Express Service – Rest of the World

Dry and liquid goods, typical transit time: 1–2 weeks, but may vary depending on the exact destination

Zones:

Zone 2: Monaco
Zone 42: Cyprus, Malta
Zone 5: Iceland
Zone 6: Albania, Gibraltar, Faroe Islands, Macedonia, Moldova, Montenegro, Serbia, Turkey
Zone 7: Canada, Mexico, USA
Zone 8: American Samoa, Australia, Guam, Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand
Zone 9: Armenia, Aruba, Bahamas, Barbados, Cayman Islands, DR, Haiti, Jamaica, Mongolia, New Zealand, South Africa, Trinidad & Tobago
Zone 10: Argentina, Bolivia, Brazil, Chile, China, Colombia, Costa Rica, Ecuador, Egypt, Fiji, Guatemala, Honduras, India, Israel, Kuwait, Maldives, Nepal, Paraguay, Peru, Qatar, Saudi Arabia, UAE, Uruguay, Vietnam
Zone 11: Algeria, Chad, Congo, Ethiopia, Ghana, Ivory Coast, Kenya, Lebanon, Liberia, Libya, Madagascar, Morocco, Mozambique, Tunisia