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Returns & Exchanges

Your satisfaction is our top priority. However, in the unlikely event that you're not completely happy with your order, we'll do everything we can to make it right. Please contact us to let us know what the issue is, and we'll come up with a solution.

How do I get in touch?

The best way to do so is to email us on info@jamesfox.ie – depending on the situation, it may be helpful if you attach pictures of any damage the item may have. You can also give us a call on +353 1 677 0533.

Return address

Any items shipped back to us should be sent to the following address:

James Fox Cigar and Whiskey Shop
119 Grafton Street
D02 E620
Dublin 2, Ireland