Being in the business of cigars, whiskey and premium gentleman's gifts for over 135 years, we have full confidence that you'll be happy with your James Fox experience. In the unlikely event that something goes wrong, our team will do everything it can to find a suitable solution. We want you to know that we're available to help you at any stage of your encounter with us – we're always just an email or phone call away!
VAT (Value-Added Tax) is mandatory on all orders shipped within the EU and included in the price you see on the product page. If your shipping address is in a non-EU country, the tax will be deducted from the order automatically during the checkout process, allowing you to benefit from tax-free prices.
All our items are available for worldwide delivery through An Post (Ireland's postal service) or courier service. The shipping and handling cost is based on the weight of the item(s) purchased and calculated at the checkout page. For a breakdown of shipping costs, please visit our delivery information page.
Orders placed Monday to Friday before midday will generally be processed and dispatched on the same day, unless mentioned otherwise on the product page. Any orders placed after 12pm, on weekends or public holidays will be processed and dispatched on the following working day.
In the unlikely event that you are not happy with your purchase, please contact us on firstname.lastname@example.org or give us a call on +353 1 6770533.